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  1. Fave Partner Management
  2. Fave Deals
  3. Customer Redemption Issues

Customer Redemption Issues

  • Me and/or my customer is having issues with redeeming the voucher. What should I do?
  • I did not receive a notification / The redemption is not reflected on FaveBiz. What should I do?
  • I got a redemption notification but I haven't served any customers. What should I do?
  • The customer presented an expired voucher. What should I do?
  • Can customers cancel vouchers after purchase?
  • My customer bought two vouchers in a single transaction but only redeemed one. What do I do?
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